When writing a letter to inform a client of an incorrect payment, it's important to be polite and clear. Begin with a respectful greeting, state the reason for the letter, including details about the incorrect payment such as the amount and date. Clearly explain the correct amount owed and provide a deadline for payment or mention adjustments for upcoming payments. Express hope for prompt resolution and gratitude for their attention.
Sample Letter for Incorrect Payment
To,
__________ (Name of the Client)
__________ (Name of the Company – If Applicable)
__________ (Address)
Date: __/__/____ (Date)
From,
The Manager,
__________ (Name of the Company)
__________ (Address)
Subject: Incorrect Payment
Respected Sir/Madam,
Humbly, my name is __________ (Your Name), The Manager of __________ (Name of the Company) is writing this letter to inform you that the payment of __________ (Mention amount) on __________ (Date) for __________ (Mention product/ subscription/ service provided, any other) is incorrect.
The actual amount to be paid was __________ (Mention amount). I request you to kindly make a transfer of the remaining amount before __________ (Mention date) or it will be adjusted in the upcoming payment on __________ (Date).
Hoping you will respond to this letter at the earliest and do the needful without any further delay.
Thanking you,
__________ (Signature)
__________ (Name)
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Deepanshu Thakral