Letter for Train Ticket Not Booked but Amount Debit from Account

Table of Contents:

• Sample Letter
• Live Editing Assistance
• How to Use Live Assistant
• Additional Template Options
• Download Options
• Share via Email
• Share via WhatsApp
• Copy to Clipboard
• Print Letter
• FAQs

Letter Regarding Unsuccessful Train Ticket Booking with Debit from Account

To,
___________ (Railway Department),
___________ (Address)

Date: __/__/____ (Date)

Subject:  Amount debited but tickets not ________ (booked/confirmed) against transaction no. ___________ (Transaction Number)

Sir/Madam,

I am using your _________ (app/website/online portal/agency service/any other) train ticket booking service  with user ID ________ (User ID). While making a reservation from ________ (departure) to _________ (arrival place) using my ________ (debit card/credit card/internet banking/wallet/cod) amounting  ____________ (amount) for which payment was successfully debited and ___________ (transaction number/reference number/booking ID no.) generated (if applicable) on __________ (booking date). But it’s been more than ________ (hours/days) and till date neither received a booking confirmation or nor amount is credited into my account ______ (source of payment).

I request you check the transaction and confirm the details for this transaction at the earliest.

Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)

Live Editing Assistance

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• Start Typing: Enter your letter content in the "Letter Input" textarea.
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FAQs

1. What should I include in the subject line of the letter?
   • The subject line should clearly state the issue, including the transaction number for reference.
2. Why is it important to mention the booking date and transaction number?
   • Providing these details helps the railway department to track the transaction and investigate the issue efficiently.
3. What documents should I enclose with the letter?
   • If any documents are relevant to the issue, such as transaction receipts or proof of payment, it's advisable to include copies with the letter.
4. How long should I wait for a response before following up?
   • It's reasonable to wait for a response for a reasonable period, such as a week. If no response is received, a polite follow-up can be sent.
5. Can I reach out to customer service for immediate assistance?
   • Yes, contacting customer service via phone or email can also be done concurrently to expedite the resolution process.

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