The Manager,
________ (Service Provider Name),
________ (Office Address)

Date: __/__/____ (DD/MM/YYYY)

Subject: Issuance of Duplicate Mobile SIM No. ___________ (Mobile Number)


My name is ________ (Your Name) and I am using your prepaid service since last ______ (Years/Months/Days) and I am writing this letter to you to inform you that I lost my SIM _______ (when sim was lost) along with _________ (mobile/wallet) at ________ (Location) on my journey to ________(Location). I have already lodged the complaint  (enclosed along with this letter). My SIM card number is ________ (mobile number).

Kindly issue a duplicate SIM card as soon as possible.

Yours Truly,
_______ (Name)
_______ (Address)
_______ (ID Number)
_______ (Contact Number)


  • ID/Address Proof
  • Copy of Complaint

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