Letters in English
Professional sample letter format for Letter for DTH Recharged But Not Credited in DTH Account
Letter Template

Letter for DTH Recharged But Not Credited in DTH Account

Deepanshu Thakral
April 9, 2020
Categories:
Complaint Letters
Payment Letters
Telecom Letters
Writing Tips
When writing a letter regarding a DTH recharge not credited to your account, it's essential to maintain clarity and politeness. Start with a respectful address to the company, stating your customer ID and detailing the recharge amount, payment method, and transaction number. Clearly express the issue of the amount not being credited despite a successful payment and specify the duration since the recharge. Conclude with a polite request to investigate and credit the DTH account promptly.

Complaint Letter Regarding Uncredited DTH Recharge

To,
___________ (Company name),
___________ (Company Address),
___________ (City)

Date: __/__/____ (Date)

Subject: DTH recharge not credited, customer ID: ________ (Customer ID)

Sir/Madam,

I am using your DTH service having customer ID ________ (Customer ID). I have done a recharge  of _____________ (amount) using my ________ (debit card/credit card/internet banking/wallet/cod) for which payment was successful against transaction number ___________ (transaction number) on __________ (recharge date). But it’s been more than ________ (days/weeks) and till date recharged amount is not credited into my account ______ (Customer ID).

I request you check the transaction and credit the DTH Account for this transaction at the earliest.

Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)

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