When drafting an email for a ticket refund, maintain a clear and polite tone. Begin with a respectful greeting and provide essential details such as your name, the ticket details including PNR number, and the reason for cancellation. Clearly state your request for a refund and any applicable refund policies. Express gratitude for their attention to the matter.
Sample Email Requesting Refund of Ticket
From: _________@_____.___ (Sender’s Email Address)
To: ___________@______.___ (Receiver’s Email Address)
Date: __/__/____ (Date)
Subject: Requesting refund for ______ (PNR number)
Respected Sir/ Madam,
This is to most humbly inform you that my name is _________ (Name) and I am writing this letter to request a refund of the ticket amount i.e. ______ (Amount).
Respectfully, I would like to bring into your consideration that on __/__/____ (Date), I booked ________ (air/ train/ bus) ticket from your ______ (company name), from ______ (Location) to _______ (Location). The PNR number for the same is ________ (PNR number). Due to the reason, _________ (Reason – Not travelling/ not well/ any other) I cancelled the tickets ______ (Mention duration – hours/ days) prior to the boarding time which makes me eligible for ________ (Partial/ Complete/ Any other) refund for the cancelled tickets.
Therefore, I request you to kindly proceed with the refund formalities in order to prevent any delays. Kindly oblige me with the same.
Thanking you,
Yours Truly,
________ (Digital Signature – If required)
________ (Name),
________ (Contact Number)
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Deepanshu Thakral