To,
___________ (Receiver’s Details),
___________ (Company Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: Feedback letter
Sir/ Madam,
My name is _______ (name) and I am a resident of ________ (mention location).
This letter is in reference to the customer support that I have been seeking from your company for _________ (mention purpose) bearing ticket number ________ (mention service request number/complaint number).
I am highly thankful for the support that I have been served with by __________ (name of the executive). The issue that I have been facing was ________ (mention issue) and that was successfully resolved by your customer support executive.
I believe you find this letter as a genuine appreciation.
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Contact Number)
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