Positive Feedback Letter for Customer Support – Sample Customer Support Feedback Letter

To,
___________ (Receiver’s Details),
___________ (Company Name),
___________ (Address)

Date: __/__/____ (Date)

Subject: Feedback letter

Sir/ Madam,

My name is _______ (name) and I am a resident of ________ (mention location).

This letter is in reference to the customer support that I have been seeking from your company for _________ (mention purpose) bearing ticket number ________ (mention service request number/complaint number).

I am highly thankful for the support that I have been served with by __________ (name of the executive). The issue that I have been facing was ________ (mention issue) and that was successfully resolved by your customer support executive.

I believe you find this letter as a genuine appreciation.

Thanking you,
____________ (Signature),
____________ (Name),
____________ (Contact Number)