When composing a complaint letter to the post office about incorrect postage charges, it's crucial to maintain clarity and politeness. Clearly state the incident, including details such as the type of mail, locations involved, and the discrepancy in charges. Express the impact of the issue and request resolution. Provide contact details for further communication.
Sample Complaint Letter About Incorrect Postage Charges
From,
____________ (Your name),
____________ (Your address)
Date: __/__/____ (Date)
To,
The Manager,
__________ (Post Office’s Address),
__________ (Post Office’s details)
Subject: Complaint about incorrect postage charges
Respected Sir/Madam,
Respectfully, I would like to inform you that my name is ___________ (Name) and I am a resident of ____________ (Mention address).
I am writing this letter in order to bring to your kind consideration the recent incident that happened to me. I was charged incorrectly for the _________ (parcel/letter/other) that was sent by me from ___________ (location) to ____________ (location) on __/__/____ (date). The actual amount that I was supposed to pay is ____________ (amount) but anyhow I was asked to pay ___________________ (mention the amount that you paid). I believe that you will understand the seriousness of this issue, as many other customers will also have to pay an extra amount that is not valid.
I request you to kindly look into the same and I shall be highly obliged for your kind support in this regard. For any further discussion or clarification, please do reach out to me on my phone/ email at ___________ (Mention the contact details).
Yours truly,
___________ (Signature),
___________ (Your name),
___________ (Your contact details)
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Sandeep Bhandari