February 25, 2024
Request Letters

Complaint Letter to Report Air Miles Not Credited to Account – Sample Complaint Letter to Airline for Refund

The Customer Relation Officer,
___________ (Name of the company),
___________ (Address of the company),

Date: __/__/____ (date)

Subject: Air miles not credited to the account

Sir/ Madam,

This letter is to inform you that my name is ___________ (mention name) and I am a regular traveler of your esteemed airlines having user ID ____________ (mention ID) with the registered email ID/contact number __________ (mention contact details).

I am writing this letter in reference to the application/request number ___________ (mention number) made by me on __/__/______ (date) to credit the air miles for my recent flight having PNR _______. I have already received an SMS/e-mail regarding the successful processing of my application but unfortunately, the air miles have not been credited yet to my account bearing account number ____________ (mention account number).

Therefore, please look into this matter personally and do the needful at the earliest. If you wish to contact me for anything regarding this matter, you can reach me at _______________ (contact details).

Thanking you,

___________ (Signature),
___________ (Name),
___________ (Contact details)

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