When writing a complaint letter to your internet service provider about frequent disconnections, it's crucial to maintain clarity and politeness throughout. Begin with a clear subject line, addressing the recipient respectfully. In the body, specify the issue concisely, including relevant details like the duration of the problem and any troubleshooting steps taken. Provide your customer identification number for easy reference. Close with a polite request for prompt resolution and express gratitude. Avoid common pitfalls like vague language and omitting necessary information.
Complaint Letter About Frequent Internet Disconnections - Complaint Letter to the Internet Service Provider
To,
Manager – Customer Relations,
________ (Internet Service Provider Name),
________ (Address)
Subject: Frequent disconnection of Internet
Respected Sir/Madam,
I, ________ (your name) am using your internet/broadband connection for the last __ years. But since the last ______ (days/ weeks/months), I am facing an issue with the connection. The Internet keeps disconnecting and the modem keeps restarting on its own. I checked my Wi-Fi router and all cable connections thoroughly and found no faults.
My Customer ID is ________ (Your internet/broadband connection customer identification number). I have paid all the dues on time.
Kindly provide me with support and resolve the issue as soon as possible. Looking forward to your quick support.
Warm Regards,
________ (signature)
________ (name)
________ (customer id)
________ (address)
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Sandeep Bhandari