Complaint Letter to Company for Sending Damaged Goods – Sample Complaint Letter Regarding Damaged Goods
Sample Letter Template

Complaint Letter to Company for Sending Damaged Goods – Sample Complaint Letter Regarding Damaged Goods

Deepanshu Thakral
Updated June 12, 2021
To write an effective complaint letter about receiving damaged goods, address the letter to the appropriate manager at the company. Include your name, position, company name, order date, and order number. Clearly describe the damage and your expectations for replacement. Be polite, clear, and include all necessary details to avoid confusion or delays.

Sample Complaint Letter for Receiving Damaged Goods

To,
The Manager,
_____________ (Company Name),
_____________ (Address of the company)

Date: __/__/_____ (Date)

Subject: Complaint about damaged goods received

Dear Sir/ Madam,

Humbly, my name is __________ (Your Name), __________ (The Manager/ Sales Executive/ Export Manager, any other) of company __________ (Mention Company Name). I am writing this letter in reference to the goods I ordered on __________ (Date) holding order number __________ (Mention order number).

This is to bring to your notice that I received the goods on __________ (Date) which were __________ (Completely/ Partially) damaged from __________ (Mention specifications of damage). I, therefore, am returning the order and expect you to deliver us new goods at the earliest. I also request you to kindly provide us with a legitimate reason for the same.

Thanking you,

__________ (Signature)
__________ (Name)

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