To,
The Manager,
______ (Name of the Bank)
______ (Address of the Bank)
Date :
Subject: Complaint for Remote/Mobile Cheque Deposit
Dear Sir/Madam,
I am writing this letter expecting your kind help and consideration on my failed transaction issue, I am holding a ________(type of bank account) account in your bank. I am using most of the bank products _______(Deposit Accounts/ cards/ bank credits/ investments/ other) associated with my account. I have also been using the bank’s mobile banking/ net banking services.
I hereby write to inform you that I made a mobile/remote cheque deposit transaction but there was some problem _______ (Mention issue – scanning/uploading/confirming my cheque details through the deposit /acknowledgment message not received/transaction is still pending state/payment not processed /other) with transaction details mentioned below:
Remitter Account Number –
Remitter Account Name –
Beneficiary Account Number –
Beneficiary Account Name –
Amount –
Cheque No –
Sort/MICR Code –
Date of Issue –
Transaction ID (if applicable)
I request you to check and resolve the issue at the earliest. I shall be obliged.
Thanks and Regards,
________ (Your Name)
________ (Account Number)
________ ( Sender’s Contact Details)
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