Complaint Letter Regarding Cashback not Received – Sample Letter of Complaint for Cashback not Received

To,
The Manager,
__________ (Company Name),
__________ (Address)

Date:__/__/____ (DD/MM/YYYY)

Subject: Cashback not received for ___________ (product name) purchased on date _______ under ______ (scheme/offer)

Dear Sir/Madam,

I made a purchase of __________ (electronics/electrical appliances/any other product)  from ___________ (shop/store/online portal) in the month of __________ (month) dated _______ (purchase date) with an offer of ____% (percent) Cashback using __________ (credit card/debit card/wallet/EMI) Option. I have done the transaction and ___________ (transaction no.) was generated. As per the scheme, I shall be getting the cashback credited in my ________  (credit card/debit card/wallet) account till ________ (dated), but it’s been more than ____ (days/weeks/months) and no amount has been credited and no response has been received from __________ (shop/store/online portal).

I request you to kindly check and resolve the same at your earliest.

Regards,

_________ (Name)
_________ (Phone number)

Enclosure: 1. Invoice