When writing a complaint letter about wrong information, it's important to be clear and polite. Begin with a respectful salutation and introduction, stating your name and address. Provide details about the order, including the order number and date of purchase. Clearly explain the incorrect information provided and express your disappointment. Politely request a response and provide contact information for further communication.
Sample Letter for Wrong Information Given About Product
To,
The Manager,
________ (Company Name),
________ (Company Address)
Date: __/__/_____ (Date)
Subject: Complaint about wrong information given
Sir/Madam,
My name is ______ (name) and I am a resident of _________ (locality/ address).
This letter is in reference to the order bearing order number ______ (order number) that was placed on __/__/____ (date). I bought _________ (mention product) from your ________ (outlet/ showroom) located at ______ (mention address) and the executive/ representative while purchasing the mentioned item I was informed that _______ (mention your point) which was found false once the ordered was placed.
This has been my first experience of such a false statement while ordering items from your outlet. I expect your response on an urgent basis. You can write to me at ______ (address).
Yours sincerely,
________ (Signature),
________ (Name),
________ (Contact Number)
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Sandeep Bhandari