When writing a complaint letter for the wrong delivery of products, clearly state the order number, date of order, and details of the wrong product received. Politely request a replacement for the correct product and enclose a copy of the order for reference. Ensure clarity, politeness, and inclusion of necessary details to facilitate prompt action from the company.
Sample Letter for Wrong Delivery of Products
To,
The Manager,
_____________ (Company Name),
_____________ (Address of the company)
Date: __/__/_____ (Date)
Subject: Complaint about wrong delivery of products
Respected Sir/ Madam,
This letter is in the reference of the order number __________ (Mention order number) placed on __________ (Date) of product __________ (Mention Product – If Applicable). My name is __________ (Your Name) and I am writing this letter to bring to your kind notice that I received the wrong product in the delivery made on __________ (Mention delivery date). I ordered __________ (Mention Product ordered) and I received __________ (Mention Product Received).
Therefore I am returning the order and request you to kindly send me the correct product at the earliest. I have enclosed a copy of the order I made with this letter. I hope you will take immediate action.
Yours Sincerely/ Faithfully,
__________ (Signature)
__________ (Name)
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