Writing an effective complaint letter about a warranty claim requires clarity and politeness. Clearly state the issue, including details such as product information, purchase date, and warranty duration. Avoid vague language and ensure all necessary details are included. Politeness is key to maintain a professional tone. Remember to enclose relevant documents to support your claim.
Sample Complaint Letter about warranty claim
To,
The Manager,
______________ (Name of the Company),
______________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Complaint about warranty claim
Respected Sir/Madam,
This letter is in reference to the warranty claim made __/__/____ (claim date) for ________ (mention product details).
I, ________ (Your name) write this letter to bring to your notice, that I purchased an ________ (product name) on __/__/____ (product purchased date) which stopped working on __/__/____ (date).
I would like to state that my product is under warranty, and as per the warranty offered by your company I made a warranty claim on __/__/____ (claim date) but _________ (mention complaint details) with details mentioned below:
Name of the Product: ____________
Date of purchase: ____________
Bill Number: ____________
Warranty Duration: ____________
You are requested to take this matter to your notice so that no one else has to face the problem in coming future.
Thanking you in advance.
Regards,
______________ (Name of the Customer),
______________ (Contact details)
Enclosure:
- A copy of the bill
- warranty claim document
- any other
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Sandeep Bhandari