When writing a complaint letter about a faulty inverter, it's crucial to maintain clarity and politeness. Start with sender and receiver details, followed by the date. Clearly state the issue with the inverter, mentioning its purchase details and warranty status. Describe the problem encountered and any previous attempts to resolve it. Request either a replacement or repair, providing necessary attachments like purchase receipts. End the letter with appreciation and contact information.
Sample Letter Regarding Inverter not Working
(Sender’s details)
____________
____________
____________
Date: __/__/____ (Date)
(Receiver’s details)
____________
____________
____________
Subject: Complaint letter
Dear Sir/Madam,
This is with reference to the inverter I brought from your company _________ (company name) on dated __/__/____ (Date).
I would like to inform you that, inverter worked fine for just _____ (days/week) and within few days the inverter stopped working. The inverter is under warranty and per company norms, we called customer service and the engineer visited the site on ________ (visit date) to check the inverter and ___________ (mention issue in details). It’s getting difficult to _____ (cook or attend online classes or meetings/any other work).
I request you to either replace this inverter with a new inverter or get it repaired as fast as possible. I have attached a copy of the purchase receipt and cash memo.
I hope you will consider my situation and help me as soon as possible as it gets really tough to get any work done. Please contact me on my mail ________________ for any more information.
Thank you in advance.
Yours sincerely,
____________ (Your Name)
____________ (Contact Details)
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Sandeep Bhandari