When drafting a complaint letter about damaged clothes, it's important to maintain clarity and politeness throughout the communication. Begin by addressing the recipient respectfully and stating the purpose of the letter. Provide specific details about the order, including the date of purchase, order number, and description of the damaged items. Clearly state the issue with the clothes and request a specific resolution. Attach a copy of the invoice for reference. Close the letter with a polite expression of thanks and provide contact information for further communication.
Sample Complaint Letter for Damaged Clothes
To,
The Manager,
_________ (Name of the company),
_________ (Address of the company)
Date: __/__/_____ (date)
Subject: Complaint about damaged clothes
Respected Sir/ Madam,
My name is _________ (name) and I am a resident of __________ (mention your locality).
Respected, I write this letter in regard to the recent order that I placed on __/__/____ (date) bearing order number __________ (mention number) and ____________ (mention other details – customer’s name/ mode of payment/ any another). The order was placed at your _____________ (website/ offline store/ outlet/ any other).
I bought the ___________ (sweater/ sweatshirt/ cargo pants/ jacket/ leggings/ shorts/ formal dresses/ any other) and the dress provided was ___________ (damaged/ torn/ stitching issue/having improper finishing/ color issue/ any other). In this regard, I request you to kindly provide ______________ (mention required resolution)
In case of any query, you may contact me at the contact details mentioned below. For your kind reference, I am hereby attaching a copy of the invoice along with this letter.
Thanking you,
Regards,
__________ (Signature),
__________ (Your name),
__________ (Contact number)
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Sandeep Bhandari