Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Complaint Letter Regarding the Defective TV - Complaint Letter Regarding Defective Television Purchase
To,
The __________ (Showroom) Manager,
_____________ (Name of the Shop),
_____________ (Address)
Date: __ /__ /____
Subject: Complaint regarding the defective television
Sir/Madam,
I am _________ (Name) and I am a resident of _____________ (Address).
I am writing this letter to report a complaint about a defective television I purchased from your showroom. Below are the exact details of the product:
The date on which purchased:
Bill Number:
Model Number:
Warranty Period assured:
I want to bring to your notice that the product is _____________ (Mention the defectiveness/broken from the side/not working/scratched/screen not working/any other issue). I have been a regular customer of your shop/showroom and I have always received excellent service. I am attaching a copy of the bill for your reference.
Please send someone and get me the product repaired or exchanged accordingly at the earliest. Just a kind reminder, it is still under warranty.
Hoping for a response soon,
Yours _____________ (Truthfully/Faithfully/Sincerely)
______________ (Name)
______________ (Signature)
Enclosed: Bill Copy
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- Is it important to provide specific details about the purchase in the complaint letter?
- Yes, including details such as the date of purchase, bill number, and model number helps the showroom manager identify the transaction and resolve the issue efficiently.
- Should I mention my past experiences with the showroom in the letter?
- It's optional but mentioning past positive experiences can emphasize the disappointment caused by the recent purchase issue.
- What should I do if the defective product is still under warranty?
- Request repair or exchange of the product, highlighting that it is still under warranty, as mentioned in the letter.
- Is it necessary to enclose a copy of the bill with the complaint letter?
- Yes, enclosing a copy of the bill provides evidence of the purchase and helps expedite the resolution process.
- How should I address the showroom manager in the letter?
- Address the manager respectfully as "Sir/Madam" or "Dear Sir/Madam" to maintain a polite tone.
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