__________ (Receiver’s Details),
__________ (Name of the Company),
__________ (Address of the Company)
Date: __/__/_____ (date)
Subject: Driver canceling trips
Respected, I would like to inform you that my name is __________ (name) and I am a resident of locality _________ (mention locality).
I am writing this letter in order to complain about the cab driver which is hired by your company. I have been using your cab services for a very long time but unfortunately, I have never been through such unprofessional behavior. Respected, on __/__/____ (date), I booked a cab from _________ (location) to _________ (location) and the cab was successfully booked. But, after some time, the driver canceled the cab booking at his convenience. When I tried to book the cab again, the same action repeated again, which is not tolerable.
Therefore, I write this letter to complain about the same and believe you would consider taking some action in this regard.
___________ (mention you name with signature),
___________ (contact number)
___________ (User ID)