__________ (Receiver’s Details),
__________ (Office’s Name),
__________ (Office’s Address)
Date: __/__/____ (Date)
Subject: Complaint about a lost medication or prescription
Courteously, I would like to inform you that my name is ____________ (Name) and I am a resident of ________ (mention the locality).
I write this letter to inform you that on __/__/____ (date) when I visited your hospital/ pharmacy/ medical shop/ any other to buy medicine for the treatment of _______________ (mention the illness) at that time the medicine was unavailable so in this situation, I was asked to deposit my prescription so that they could order medicine for me. As per the conversation held, I was informed, the medicine could be picked up on __/__/___ (date) but, unfortunately, when I visited your store to pick the medicine up, I got to know that my prescription has been lost by one of your staff. It comes out to be the complete responsibility of your staff to look after and take care of the prescriptions being deposited. I request you kindly take strict action in this matter and provide me with the prescription that I deposited at your premises. The prescription was in my name __________ (name).
I shall be highly obliged and thankful for your quick and kind response in this regard. In case you need any further clarification, please reach out to me at _____________ (Mention your contact details).
___________ (Contact details)
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