When writing a complaint email about receiving damaged goods, it's important to be clear and polite. Clearly state your name, the details of the order, and the issue with the delivered goods. Attach any relevant documents, such as the order bill, for reference. Request prompt action to resolve the issue and express hope for a satisfactory solution.
Sample Complaint Email About Receiving Damaged Goods
From: ____________@_____._____ (Sender’s e-mail ID)
To: ____________@_____._____ (Receiver’s e-mail ID)
Date: __/__/____ (Date)
Subject: Delivery of damaged goods
Dear Sir/Madam,
I am ________ (Name) and I had placed an order of ___________ (Ordered Item) from your ______ (website/store). The order was placed on __/__/____ (Date) having order number ________ (Order Number).
I would state that the payment of this order was done via ______ (Card/ Online/ NEFT/ Mention mode of payment). This is to bring into your concern, that I was delivered with the damaged goods. The Bill of the order placed is annexed below along with this e-mail. Do check the attached bill for your reference.
I believe to hear back from your side at the earliest. I hope you would look into this issue seriously and take some adequate action to provide me with the solution.
Thanking You,
__________ (Name),
__________ (Contact number)
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