Business Correspondence Letter Practice Questions: MCQ Quiz on Business Correspondence with Answers

This quiz focuses on business correspondence and tests your understanding of how to properly write and format business letters and emails. It’s important to use clear language, a polite tone, and ensure all necessary details are included. Avoid common mistakes like using informal language, neglecting to proofread, or omitting important information. Practicing these skills will help you communicate effectively in a professional setting.

Question 641: What is the main purpose of a business letter?

(A) To entertain

(B) To inform

(D) To tell a story

Question 642: Which of the following is the proper greeting in a formal business letter?

(A) Hey

(B) Dear Mr. Smith

(D) Hi

Question 643: In business correspondence, how should you close the letter?

(A) Cheers

(B) Best wishes

(D) Later

Question 644: Which of the following is an example of an appropriate business letter opening?

(A) I hope you're having a good time

(B) I'm writing to you because

(D) Please read this letter carefully

Question 645: What should be included in the subject line of a business email?

(A) Your favorite subject

(B) The email's purpose

(D) Personal comments

Question 646: Which of these is a formal way to address someone in a business letter?

(A) Hey there

(B) Mr./Ms. Last Name

(D) Hello

Question 647: What is the purpose of the body of a business letter?

(A) To tell a story

(B) To discuss personal topics

(D) To entertain

Question 648: What is the appropriate tone for a formal business letter?

(A) Casual and friendly

(B) Polite and professional

(D) Aggressive and direct

Question 649: Which of the following is NOT appropriate in a formal business letter?

(A) Using a clear professional tone

(B) Using slang

(D) Providing detailed information

Question 650: What should you do if you're unsure about the tone of your business letter?

(A) Ignore the problem

(B) Ask a colleague for advice

(D) Send it immediately

Question 651: When addressing a business letter to a company, which of these would be the correct salutation?

(A) To whom it may concern

(B) Hi there

(D) Dear Sir

Question 652: What is an appropriate sign-off for a business letter?

(A) Bye

(B) See you soon

(D) Later

Question 653: How should you begin a letter of complaint?

(A) With an angry tone

(B) By clearly stating the problem

(D) By ignoring the issue

Question 654: What should be the tone of a formal business letter?

(A) Angry

(B) Polite and professional

(D) Informal

Question 655: Which of these is an example of a proper closing for a business email?

(A) Talk to you soon

(B) Warm regards

(D) Cheers

Question 656: What is important to include in the subject line of a professional email?

(A) A joke

(B) The main purpose of the email

(D) A greeting

Question 657: Which is the correct way to address a person with an unknown gender?

(A) Mr.

(B) Ms.

(D) Dear person

Question 658: How should you end a formal letter when you are requesting action?

(A) Kindly consider my request

(B) Please

(D) Hurry up

Question 659: What should be your approach if you make a mistake in a formal business letter?

(A) Ignore it

(B) Apologize and correct it

(D) Cross it out

Question 660: Why is proofreading important in business correspondence?

(A) To check for spelling errors

(B) To make the letter longer

(D) To avoid mistakes