_________ (mention recipient’s details)
Date: __/__/_____ (date)
_________ (mention your details)
Subject: ____________ (mention subject)
I write this letter on behalf of the order placed by you on __/__/____ (date), bearing order ID __________ (mention order ID) amounting _____________ (mention amount).
Respected, this order was supposed to be delivered/ prepared by __/__/____ (date) but unfortunately, we won’t be able to make it by the given deadline due to the reason ______________ (mention reason – unavailability of goods/ lack of labour/ any other).
We would like to apologize for the same and regret the delay. We promise to get it delivered latest by __/__/____ (date).
__________ (mention company name),