The Customer Service Manager,
____________ (Name of the Company),
____________ (Address of the Outlet/Office)
Date: __/__/____ (Date)
____________ (Name of the person giving authority),
____________ (Address of the person giving authority)
Subject: Authority letter for SIM Card Replacement
I would like to state that I am a SIM holder of your company having mobile number _______________ (Mobile Number) since _______________ (Duration).
I hereby inform you that, my SIM card got ____________ (Damaged/ Not Working) due to ___________________ (Lost phone/ Broken SIM – Mention Reason) and I needed a replacement for my SIM card. I have already done all the formalities on __________ (date) for sim issuance. Due to the reason that I am unavailable, I hereby authorize Mr/Mrs ______________ (Name of Authorized Person) to collect a duplicate SIM card on my behalf.
You may find a signed copy of my ID proof along with this letter. Also, I am enclosing the ID Proof of the authorized person with this letter and attesting his/her signature below.
Should you have any queries you may contact me at the following contact details:
________________ (Alternate Contact Number),
________________ (Email ID)
Encl: Copy of ID Proof
Note: SIM company may not hand over SIM to another person due to security reasons. For more information please contact the service provider.
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