When writing a letter to request a duplicate SIM card from a telecom operator, clarity and politeness are key. Clearly state your name, contact number, and the circumstances of the SIM card loss. Provide details such as when you started using the network, the date of loss, and any relevant documents like a complaint copy. Politely request the issuance of a duplicate SIM card and express anticipation for a prompt response.

Table of Contents:

Request Letter for Issuance of Duplicate SIM Card

The Manager Operations,
_____________ (Telecom Company Name),
_____________ (Office Address)

Date: __/__/____ (Date)

Subject: Issuance of duplicate SIM having No. __________ (Contact Number)

Respected Sir/Madam,

My name is ________ and I am using your network since ________ (Year). But, unfortunately, on __________ (Date), during my journey from ________ (Location) to _________ (Destination) I lost my SIM along with my phone as my phone got _______ (lost/stolen). My SIM card number was ___________ (SIM Blocked) and I had a __________ (postpaid / prepaid) plan.

I have already filed a complaint about the lost SIM and also enclosed a copy of it along with this letter. I request you to kindly provide me with the duplicate sim at the earliest.

Looking forward to your quick and positive response.

Yours truly,
_________ (Name),

_________ (Signature),
_________ (Address),
_________ (Alternative contact number)

Encl: ID/Address Proof / Service Request Form/Copy of Complaint – If any

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  • Q1: What should I do if I lose my SIM card?
    • A1: Immediately contact your telecom operator to report the loss and request a replacement SIM card. Follow up with a formal request letter providing necessary details and enclosing relevant documents.
  • Q2: Is it necessary to enclose a copy of the complaint with the request letter for a duplicate SIM card?
    • A2: Yes, including a copy of the complaint helps the telecom operator understand the circumstances of the SIM card loss and expedites the replacement process.
  • Q3: How long does it typically take to receive a duplicate SIM card after submitting the request letter?
    • A3: Processing times vary among telecom operators, but you can expect a replacement SIM card to be issued within a few days to a week, depending on the company's policies and procedures.
  • Q4: Can I submit the request for a duplicate SIM card online?
    • A4: Many telecom operators offer online channels for submitting such requests, but it's advisable to follow up with a physical letter to ensure your request is formally documented.
  • Q5: What documents should I enclose with the request letter for a duplicate SIM card?
    • A5: Enclose copies of your ID proof, address proof, and any relevant forms or complaints filed with the telecom operator regarding the lost SIM card.

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