To,
__________ (Name of the Client)
__________ (Name of the Company)
__________ (Address)
Date: __/__/____ (Date)
From,
The Manager,
__________ (Name of the Company)
__________ (Address)
Subject: Apology for sending wrong product
Dear Sir/Madam,
In reference to your order________ (reference no.) dated __/__/____ (Date) for ____________ (product description), please note we were informed that the product delivered was not as specified during the order. We sincerely apologize for this error and inconvenience caused.
We have already lined-up dispatch of new _________ (product name). Assuring you of our best attention always.
We regret the inconvenience caused.
Thanking you,
Regards,
__________ (Your Name)
__________ (Designation)
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