__________ (mention recipient’s details)
Date: __/__/____ (date)
Subject: Apology for order Cancellation
Respected sir/ madam,
My name is ___________ (name) and I write this letter on behalf of _________ (company name) in reference to the recent order that we have placed in your company for ___________ (mention ordered item).
I write this letter with the utmost respect to apologetically inform you that the order has been canceled due to the ___________ (non-submission of required documents/incomplete KYC/pending documents/incomplete form submission/other). It is to request you to kindly do the needful and then try placing the order again.
We look forward to having better business opportunities in the future. For any queries, you may reach us at our customer support number.
___________ (Your name),