Air Conditioner Under Warranty Complaint Letter – Sample Complaint Letter Format for AC Not WorkingAir Conditioner Under Warranty Complaint Letter – Sample Complaint Letter Format for AC Not Working
When writing a complaint letter regarding a faulty air conditioner under warranty, clarity and politeness are key. Begin with a respectful salutation and clearly state the issue, including relevant details such as the purchase date, model number, and payment method. Describe the problem concisely and express the desired resolution, whether repair or replacement. Attach a copy of the bill for reference and provide contact details for further communication. Close with a polite thank-you and signature. Avoid using unclear language or omitting necessary details to ensure effectiveness.

Table of Contents:

Complaint Letter About Defective Air Conditioner

The Manager,
______________ (Name of the AC Company),
______________ (Address)

Date: __ /__ /____ (Date)

Subject: Complaint against defective Air Conditioner

Respected Sir/Madam,

This is to bring to your notice, that I am ____________ (Name of the customer), and my residential address is _________________ (Address).
I am writing this letter to bring to your notice, that I purchased an Air conditioner from your showroom on __________ (Date). Here are all the basic details of the product and its purchase:

Date of purchase:
Model Number:
Name of the Product:
Mode of Payment:
Bill Number:
Warranty time assured:

I want to bring to your notice that I am facing problems with the product. The product is _________________________ (Mention your main complaint/damaged/not working/missing parts/others). Since the product is still under warranty, I would either like to get the product repaired or replaced. I am attaching a copy of the bill for your reference.

I am providing my contact details below for any other details. Wish to hear from you at the earliest.

Thanking you in advance.

Yours ___________ (Faithfully/Sincerely),
______________ (Name of the customer),
______________ (Signature)
______________ (Contact details)

Enclosed: A copy of the bill

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  • Q: How should I address the recipient of the complaint letter?
    • A: Begin with a respectful salutation such as "Dear Manager" or "To the Manager" followed by a comma.
  • Q: What details should I include about the purchase in the complaint letter?
    • A: Include the date of purchase, model number, product name, mode of payment, bill number, and warranty duration for clarity.
  • Q: Is it necessary to describe the issue with the air conditioner in detail?
    • A: Yes, it's important to concisely describe the problem to ensure the recipient understands the issue.
  • Q: Should I request repair or replacement for the faulty air conditioner in the letter?
    • A: Yes, clearly express your desire for either repair or replacement, especially if the product is still under warranty.
  • Q: What should I enclose with the complaint letter?
    • A: Enclose a copy of the bill for the purchased air conditioner to provide reference for the recipient.

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