Writing an effective complaint letter about poor delivery service requires clarity and politeness. Ensure you include all necessary details such as dates, reference numbers, and specific problems encountered. Avoid unclear language and maintain a respectful tone throughout the letter to increase the likelihood of a satisfactory resolution.
Complaint Letter about Poor Delivery Service
To,
The Manager,
__________(Name of the Courier Company)
__________(Address of the Company)
Date: __/__/____(Date)
Subject: Complaint about poor delivery service
Respected Sir/Madam,
I am _________(Name) and I reside __________(Address).
I am writing this letter to bring to your notice that, I made a courier on _______(Date) having __________(Reference number) and tracking number __________(Tracking number). The address it was supposed to be delivered was _________(Received Address). I am not satisfied with the service of your company as __________(Mention Problem- delivery was late/ product was damaged due to careless delivery, others). The courier contained __________(fragile /important documents/ materials, others) that needed to be delivered with care, which your courier company failed to do so even after giving prior instructions.
I request you to please look into this matter and inform the reason for ________(Problem). Waiting for your response, please contact me on the details below.
Yours Sincerely/Faithfully,
__________(Signature)
__________(Name)
__________(Address)
__________(Contact Number)
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Sandeep Bhandari