To,
The Manager,
_________ (Bank Name),
_________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about failed Online Transaction
Respected Sir/ Madam,
I am having a ___________ (Savings/ Current – Mention Bank Account Type) account in your bank i.e. __________ (Bank Name) having account number _________ (Account number).
This is to inform you that on __/__/____ (Date), I made an online ___________ (Transfer/ Transaction) to __________ (Account Number) with reference no. ___________ (reference number) but unfortunately the transaction failed and I have not yet received the refund for the failed transaction.
I request you to kindly look into the matter and help me out by guiding me through the procedure for getting a refund.
Thanking You,
_________ (Signature)
_________ (Name),
_________ (Address)
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